UK +44 (0)20 7234 0380
US +1 877 406 6078
US +1 877 406 6078
ERP Training That Drives User Adoption
Over 60% of ERP project failures are linked to user readiness and adoption challenges. We support digital transformation programmes, enabling user adoption, reducing go-live disruption and maximising ROI through ERP training.
35-50%
Improved User Competence at Go-Live
73%
Reduction in User Support Desk Requests
94%
Average End User Feedback Rating
800+
ERP Training Projects Delivered Globally
THE CHALLENGE
ERP Success Depends On Training
ERP programmes don’t fail because organisations choose the wrong system – they fail because users are not effectively prepared to operate it in real business conditions.
Generic, system-led training often focuses on software features rather than real job performance. A role-based, scenario-led approach helps users understand how to perform their role within the new system, leading to:
- Greater user confidence and readiness at go-live
- Faster adoption of new processes and ways of working
- Reduced disruption and support requirements post-launch
At Optimum, we design, develop and deliver tailored ERP training programmes built around your business processes, user roles and unique system design – helping organisations accelerate adoption, reduce risk and maximise the return on their ERP investment.
Partnering with Dr. Martens, the global retail brand
“As a project manager I would absolutely recommend Optimum as a training partner. They have fully-trained professionals who do commit and ultimately, go the extra mile.”
THE SOLUTIONS
How We Support ERP Adoption
We support ERP programmes from initial planning through to post go-live stabilisation, ensuring users are prepared, confident and able to adopt new systems effectively.
THE BENEFITS
Why ERP Programme Leaders Choose Optimum
We help organisations improve ERP user adoption by designing and delivering tailored training that prepares teams for successful go-live and long-term system use.
Built Around You
Designed using your ERP system, processes and terminology.
Adoption Focused
Focused on real-world user adoption, not training completion.
Go-Live Ready
Preparing users for confident, low-disruption ERP go-live.
SYSTEMS SUPPORTED
Supporting Digital Transformation
We support training and user adoption across all major ERP platforms, as well as CRM and other business systems, whether off-the-shelf, highly customised or built specifically for your organisation.
FAQs
Frequently Asked ERP Training Questions
We’ve compiled answers to some of the most common questions about our ERP end-user training services, approach, and materials. If you’re currently exploring options for your user adoption phase, you’ll find clear, helpful insights here.
Our ERP training in 2026 leverages 27+ years of experience across over 800 projects globally.
We provide customised ERP training solutions for all major ERP applications including Microsoft Dynamics 365, SAP S/4HANA, Oracle Fusion Cloud ERP, IFS Cloud, Unit4 ERP and more.
Yes we do. We’ve supported projects in 50+ countries across the globe, including Europe, Asia, Australia, Africa and North America.
With offices in the UK and USA, we’re perfectly placed to support any organisation.
With offices in the UK and USA, we’re perfectly placed to support any organisation.
We don’t have a standard list of courses, as each one is developed specifically using the client’s customised system build.
All training materials are tailored to their branding and incorporate their unique business processes.
All training materials are tailored to their branding and incorporate their unique business processes.
Whilst this is not our primary offering, in some instances we can still support organisations who require post go-live, business-as-usual training support.
We would therefore still encourage you to reach out so that we can further discuss the training requirement.
We would therefore still encourage you to reach out so that we can further discuss the training requirement.
Unfortunately not. We design, develop and deliver customised ERP training programmes to organisations implementing or upgrading ERP applications, which can involve audience sizes ranging from fifty up to tens of thousands.
In-system tools can quickly capture clicks and output documents, but they often lack the tailored, role-based guidance users need.
Optimum creates tailored training materials which utilise your customised ERP build and business process content, developed using your business branding.
We then combine these materials with expert-led, engaging, business-aligned training delivery that drives real user adoption.
Optimum creates tailored training materials which utilise your customised ERP build and business process content, developed using your business branding.
We then combine these materials with expert-led, engaging, business-aligned training delivery that drives real user adoption.
We’re extremely flexible. Our permanent team of 25+ Training Contractors can be on-boarded and off-boarded with minimal notice, eliminating the cost of having Trainers sat idle on fixed term contracts.
Our large team then also means we can scale the team up as and when required.
Our large team then also means we can scale the team up as and when required.
Let’s talk about how we can support your implementation.Contact Us
