Construction training solutions
Your end users deserve job-specific training solutions which will help them achieve the maximum benefit from the new system.
A bespoke programme developed using your specific build and business processes, delivered by us or you.
Flexibility to cherry pick which training modules are developed in-house and which to outsource.
A confident, competent workforce, ready for go-live, maximising the return on investment.
Time for your project team to focus its attention elsewhere during the busy pre-go-live period.
The buyers will procure goods/services for materials and machinery. This group must be proficient in raising requisitions and the authorisation process so as to support Commercial. Training for this group can be blended and include eLearning and quick card cheat sheets.
The Commercial managers would need an intense classroom session addressing processes including subcontracting managing variations and extras, tools to manage supplier relationships as well as overseeing any regional/national agreements. Training should not be delivered during milestones or billing periods.
It is sometimes better to train site and contract managers off-site to avoid interruptions/distractions. This keeps them focussed and means the training can be concentrated and delivered over a shorter duration.
The Site Admin teams (depending on their usage level) can have a blended approach with a combination of online learning, reference aides and classroom sessions.
This user community is one of the most important – providing support to Commercial and Construction streams. These users can carry out most functionality used by their Commercial/Construction colleagues and typically are the heaviest users of the system. They could also manage the time recording for all workers on a job ensuring accurate billing.
The training for this audience must be classroom so they have the opportunity to practice using the new solution as well as understand the new business processes which underpin the new functionality they are being taught.
These users will be based on the customer’s site so ideally the training should be delivered on site to ensure business-as-usual activities are covered. The onsite workers will typically be
processing job requests through tablets and consuming materials so their training will be very light touch and could be delivered at the start or end of a shift.
Timing for the training of finance users is paramount and cannot disrupt their end of month/quarter commitments. Your training programme should train on a build which will be familiar to the audience when they go live, introducing walkthroughs using your COA, approval hierarchy and data.
Classroom training is popular with these audiences, however, if the audiences are overseas, modular delivery across WebEx/Skype can be delivered in shorter durations.
HR works closely with the departmental administrators as well as recruitment. Their core system users are normally the HR administrators who will require hands-on training so they are competent for go live.
Users such as HR business partners and line manager approvers will not require classroom training but a short session on the core benefits, their role in the process and the functionality they are required to use.
We design bespoke training programmes which meet the diverse needs of the different user groups. This means having a variety of supporting materials and delivery methods which engage end users with timely, relevant content so they retain the information.
“We couldn’t have done this without Optimum; they got us through the whole process and made it work. It was a very demanding, pressured six-month project but they reacted smoothly to the mass of changes and fitted in with whatever we needed, moving resource around and doing whatever it took to deliver.”
Terry Gardener ERP training manager
“The overall success of the project from the end user point of view is higher because of the quality of training received. The ability of the Optimum trainers to learn the system when it was a moving target was really impressive, and they shared information really well with our trainers. We’ll look to Optimum in the future.”
Richard Heaton Training manager
“Consistently we’ve had good reports from our end users about the quality of the training materials and delivery and we’ll certainly be looking to utilise Optimum again in our further programmes.”
Matt Day IT director