Reference Guides

Comprehensive end-user manuals

Reference guides are comprehensive user guides / manuals, incorporating step-by-step business processes to ensure best practices are known and followed. Optimum develops bespoke reference guides which allow for detailed explanation of both function and process, with graphical illustrations relating to your system build.

They have a table of contents for easy navigation and can be hosted online and/or provided in hard copy. Process flow diagrams are also included to demonstrate a start-to-finish process indicating to the user their role within the process. Reference guides are designed in accordance with the client’s brand guidelines.