We’ve been providing bespoke end-user training solutions for over 25 years

50+Countries around the world

750+Clients, from large corporations to SMEs

The company was started in London in January 1998, by Sarah Kirk, Ursula Walker and David Hankins. These three formed the board of directors until April 2014 when they stood down and Corrina Hill became the Operations Director, Joanne Harrison became the Sales Director and Nicky Cortes became the Director of Training and Development.

The company spent its early years in Clerkenwell, London, before residing in Farringdon, London, for 10 years. In July 2014 the London training centre then moved to London Bridge.

Initially, Optimum started as a training company offering Microsoft Office courses, primarily within the City of London. Since then, the training market has changed significantly as has the client base and the work the company does.

We now offer a whole host of training on a global scale in ERP, case management, CRM, document management, ecommerce/CMS, HR, payroll, procurement, invoicing, wealth, investment and asset management. Our specialism is in providing bespoke IT training, reflecting the user’s perspective and incorporating your system build.

We are committed to making key strategic partnerships with software suppliers, implementation partners and other operators in our marketplace.

We pride ourselves on being a niche IT training consultancy that works in partnership with a variety of high profile clients on a global scale.

Our History

First client

Moved to Clerkenwell (UK)

First HR system training project

First graduate programme

New directors

First eCommerce system project

650th ERP Training project

1998

2003

2004

2005

2006

2011

2012

2013

2014

2015

2016

2018

2019

2020

First ERP project

First project in Asia

First project in North America

First SAP project

Moved to London Bridge (UK)

20 years of excellence

Moved to Borough (UK)

Benefits of using Optimum

Designed for you

A bespoke programme developed using your specific build and business processes, delivered by us or you.

Flexible offering

Flexibility to cherry pick which training modules are developed in-house and which to outsource.

Fully-prepared staff

A confident, competent workforce, ready for go-live, maximising the return on investment.

Greater focus

Time for your project team to focus its attention elsewhere during the busy pre-go-live period.

Learn from the world’s most experienced team

Whilst other training providers build training teams with one-off contractors, we have a large group of permanently-employed training consultants, who provide our clients with an expert, flexible service.

meet the team

Our Partners

With over 25 years of experience collaborating with software companies to provide specialist end-user training solutions, we have built up long-term relationships with some industry-leading businesses. We provide our Partners with a specialised service which enhances their client offerings and complements their capabilities.

D365UG / AXUG is the official founding Dynamics User Groups, continuing today to include all versions of Dynamics 365. Their mission has never wavered: to maximize the value to individuals and companies using Dynamics software. Optimum are proud Partner Members of D365UG / AXUG.

http://axug.com

Advanced Business Solutions provides leading integrated business applications and services that enable public, private and third sector organisations to retain control, improve visibility and gain efficiency whilst continually improving corporate performance.

http://oneadvanced.com

Methods Enterprise is one of the UK’s leading ERP Specialists. Renowned for their knowledge and expertise in the ERP and corporate solution space, they are solution agnostic, and can support customers with a wide range of vendor products including established (Unit4 ERP, SAP, Oracle, Dynamics) and emerging ERP solutions.

http://methods.co.uk

NGA Human Resources is the specialist HR, Payroll, Pensions and Reward division of Northgate Information Solutions. It is a leading UK solution provider to all market sectors and to all organisations from SMEs through to large blue chip and public sector bodies.

http://ngahr.co.uk

As a premier Microsoft partner – QuantiQ advances and adds value to Microsoft’s leading business solutions and client relationships by ensuring that companies get the highest level of attention, expertise and results from Microsoft technology. Headquartered in London, leading Microsoft Dynamics 365 partner QuantiQ has achieved Microsoft Partner Status in ERP Gold Competency, CRM Gold Competency and Data Analytics Silver Competency.

http://quantiq.com

Optimum is always interested in extending our network of formal and informal partnerships. If you are interested in offering your clients innovative end-user training solutions, then please get in touch.