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Training the UK's largest conservation charity

Training the UK's largest conservation charity

Unit4 Business World (Agresso) ERP

RapidScope®Planning & designing your training
Reference GuidesComprehensive end-user manuals
eLearningInteractive, passive & concept eLearning
Quick CardsDouble-sided simple process cards
Trainer PacksLesson plans for consistent delivery
PresentationsDemonstrations to large groups
Skill the TrainerPrepare internal team for delivery
Classroom DeliveryHands-on training sessions
Go-Live SupportOnsite floor-walking and hypercare
Project overview
  • New implementation of Unit4 Business World Milestone 5 (formerly Agresso).
  • Training modules included Procurement, Finance, Projects, Reporting and Administration.
  • Training delivered to over 6000 end users across numerous UK sites.
  • Continued training partnership for Booking Bug system following U4BW rollout.

National Trust, the UK’s largest conservation charity, appointed the IT training consultancy Optimum to design and deliver a cost-effective end-user training programme for its new Unit4 Business World (Agresso) ERP system.

The programme included the development of a collaborative learning solution encompassing a range of tailored, role-based training courses (plus comprehensive supporting materials) for more than 6000 people who will use the Unit4 Business World (Agresso) ERP system.

"What you'll get from Optimum will be three things; a professional approach, great customer service and an amazing can-do attitude, and that's what will get you over the line."

Caroline Gray Training Communication Manager

The programme included the development of a collaborative learning solution encompassing a range of tailored, role-based training courses (plus comprehensive supporting materials) for more than 6000 people who will use the Unit4 Business World (Agresso) ERP system.

“We’re delighted to have been chosen to work with such a well-known and respected charity,” said Joanne Harrison, Optimum’s Director of Sales. “National Trust aimed to further improve its efficiency through the implementation of Unit4 Business World (Agresso) and totally understood that training its staff how to use the system properly was a key factor in in achieving that goal.”

National Trust was founded in 1895 with the aim of saving Britain’s heritage and open spaces. Today it has over 3.7 million members and 61,000 volunteers and protects and opens to the public over 350 historic houses, gardens and ancient monuments. The Trust also looks after forests, woods, fens, beaches, farmland, downs, moorland, islands, archaeological remains, castles, nature reserves and villages for the nation in perpetuity. Every year more than 17 million people visit its pay-for-entry properties, while an estimated 50 million visit its open-air properties.

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