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Training for a Cornish clothing retailer

Training for a Cornish clothing retailer

Microsoft Dynamics AX2012 ERP

RapidScope®Planning & designing your training
Reference GuidesComprehensive end-user manuals
Quick CardsDouble-sided simple process cards
Trainer PacksLesson plans for consistent delivery
Project overview
  • New implementation of Microsoft Dynamics AX2012 ERP system.
  • Workstreams included Finance, Customer Services and Supply Chain.
  • Optimum consultants supplemented the internal training team.
  • Part of an influx of retail clients rolling out Dynamics AX2012 ERP.

Seasalt, the Cornish fashion and homewares retailer, has appointed Optimum to support the design and delivery of end-user training on a new Microsoft Dynamics AX2012 ERP system.

The specialist IT training consultancy is working with Seasalt’s internal training team to design and deliver a comprehensive, job-specific, end-user training programme for eight different workstreams.

Optimum first scoped out the role-based courses and materials that needed to be created, along with detailed recommendations on the most effective way of delivering the training to both the back office and shop-based staff.

“Seasalt is a fantastic retail brand and we’re delighted to be working alongside its team to create end-user training on their Dynamics AX2012 project.”

Joanne Harrison Sales Director

In a collaborative approach, Seasalt is taking responsibility for the majority of the training development and delivery. Optimum consultants are supplementing the internal team by providing some of the development and training for the finance, customer services and supply chain workstreams.

The family-owned fashion and homewares retailer was established in 1981. Seasalt now has 34 shops across the UK and also supplies its women’s clothing, footwear and accessories ranges to 350 other stockists including John Lewis and Fenwick department stores.

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