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National Trust

Optimum to train National Trust end users on new Unit4 Business World ERP system


Not for Profit


Unit4 Business World (Agresso)


UK, Europe

Story Type

Success Stories

National Trust, the UK’s largest conservation charity, appointed the IT training consultancy Optimum to design and deliver a cost-effective end-user training programme for its new Unit4 Business World (Agresso) ERP system.

The programme included the development of a collaborative learning solution encompassing a range of tailored, role-based training courses (plus comprehensive supporting materials) for more than 6000 people who will use the Unit4 Business World (Agresso) ERP system.

“We’re delighted to have been chosen to work with such a well-known and respected charity,” said Joanne Harrison, Optimum’s Director of Sales. “National Trust aimed to further improve its efficiency through the implementation of Unit4 Business World (Agresso) and totally understood that training its staff how to use the system properly was a key factor in in achieving that goal.”

National Trust was founded in 1895 with the aim of saving Britain’s heritage and open spaces. Today it has over 3.7 million members and 61,000 volunteers and protects and opens to the public over 350 historic houses, gardens and ancient monuments. The Trust also looks after forests, woods, fens, beaches, farmland, downs, moorland, islands, archaeological remains, castles, nature reserves and villages for the nation in perpetuity. Every year more than 17 million people visit its pay-for-entry properties, while an estimated 50 million visit its open-air properties.

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