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Training for the 14th largest building society in the UK.

Training for the 14th largest building society in the UK.

Core Banking System from DPR Systems

RapidScope®Planning & designing your training
Reference GuidesComprehensive end-user manuals
eLearningInteractive, passive & concept eLearning
Trainer PacksLesson plans for consistent delivery
Skill the TrainerPrepare internal team for delivery
Classroom DeliveryHands-on training sessions
Project overview
  • New implementation of Core Banking System from DPR Systems.
  • Training modules included finance, mortgages, savings and generic introduction/navigation.
  • Training delivered to 186 end users.
  • Optimum’s first experience of DPR systems, but as a system agnostic consultancy, the proven methodology transferred perfectly.

Optimum, the IT training consultancy, was appointed by The Cambridge Building Society to train all staff members on the use of the new core banking system, provided by DPR Systems.

Optimum’s end-user-focused, bespoke training programme was designed to give all 186 staff members across 19 different sites a full understanding of the new environment.

Having trained on a variety of both bespoke and off-the-shelf software solutions for nearly 20 years, Optimum was delighted to be chosen to work alongside such a prestigious financial institution as The Cambridge Building Society.

"I would definitely recommend Optimum to other suppliers, they took an extremely professional approach and also, were very flexible when we needed them to be."

Michael Stead Customer Experience Manager

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