Optimum has developed an end user training programme and materials for the Quebec manufacturing site of IPL Global (IPL) as part of the group’s rollout of IFS as its new ERP solution.

IPL, a leading North American manufacturer of injection-moulded plastic products for the packaging, environment and material handling sectors, needed job specific user training for its maintenance and warehouse teams, plus a general introduction to IFS for all staff at the Canadian plant.

The training would be delivered in Quebecois, a specific French Canadian dialect, so Optimum had to create the materials in a way that made them as easy as possible to understand and to translate. The documentation was written in simple language and short sentences with very clear visuals to allow IPL to use in-house resources to carry out the translation and delivery.