IndustryEngineering and ManufacturingPharmaceuticals
SystemIFS Applications ERP
Story TypeSuccess Stories
Binding Site implemented IFS Applications 8 ERP to replace spreadsheets and various legacy systems including Sage. Optimum were selected as the ERP training partner to support their new solution, which was rolled out across the UK and all subsidiaries, to approximately 650 staff members.
The introduction of IFS did not simply mean new technology, but a new way of working with new processes and more interaction across departments. The user community experienced significant change and therefore effective and positive end-user training was critical to the programme.
Optimum created bespoke training materials for HR, Projects, Health and Safety, CRM, Manufacturing and Mobile Applications with these materials forming part of the internal training framework to be managed by the internal Training Manager. The core IFS ERP training materials then formed a blueprint which was used for future deployments at the subsidiaries and for business-as-usual training.
“We were delighted to be appointed as the ERP training partner for such an interesting and complex organisation,” said Joanne Harrison, Sales Director at Optimum. “This was more than just an ERP system implementation. There was significant change to Binding Site’s user community so it was key the training programme we developed also focused on the business change and changing mindsets.”
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