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Whitepaper by:Joanne Harrison
Director of Sales
Oracle Guided Learning (OGL) offers in-app training specifically for Oracle applications. Whilst a useful tool, it also has several limitations.
OGL offers a wide variety of different features, including:
The primary drawback is that it only works within Oracle’s ecosystem, making it less useful for organisations that use multiple software platforms. Additionally, it can be fragile, meaning training flows often break if Oracle’s user interface changes.
Its features are relatively basic compared to more advanced digital adoption platforms, plus it lacks sandbox environments or comprehensive analytics.
OGL can provide some support for translating training materials, but it has limitations. It leverages Oracle’s OCI Language for automated translations, which supports 31 languages. Compared to other digital adoption platforms, OGL offers fewer language options and lacks advanced multi-format content handling, which could hinder localisation efforts across non-Oracle systems. If robust translation and localisation are priorities, OGL will require supplementary resources.
Optimum has experience in developing end-user aimed content with various different digital adoption platforms including the likes of SAP Enable Now and Microsoft’s Task Recorder, and there are key positives and negatives for each these.
Whilst OGL is a powerful tool, it still requires a lot of time and effort to produce and manage content.
It takes considerably longer to edit/build content in OGL than it does using other tools. During the development phase of end-user training materials, there are UAT activities which prompt decisions being made as to how Oracle Fusion Cloud ERP will be used and adopted. These decisions impact the content to be captured in the training materials and courses. A speedy and reactive method of development must be employed during this phase of most ERP programmes.
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