Trainer Blog

Trainer Blog: Dynamics ERP classroom training in Italy

As a business, we’ve been supporting a global IT consulting and distribution business with their Dynamics AX 2012 training since late 2016. This huge ERP rollout has seen us develop and deliver training solutions in various locations. The latest phase of the project involved the…

Trainer Blog

Trainer Blog: D365 training for construction firm

This week I was delivering a half-day construction Dynamics 365 for Customer Service training course for one of the UK’s largest new home builders. The training took place in a variety of the regional offices across the country. The courses went well, with the sessions…

Trainer Blog

Trainer Blog: Dynamics 365 Finance training in Canada

Optimum were recently involved in the implementation of Dynamics 365 Finance and Dynamics 365 Commerce for a leading Canadian home improvement retailer. Our brief was to produce bespoke end-user reference materials for the finance team, before delivering the classroom training, as part of the second…

Trainer Blog

Trainer Blog: RapidScope support for Dynamics ERP

The plan for this week was to support the Director of Training and Development with a RapidScope® for a London based department store. This was a slightly different scoping activity as the client are already live with Dynamics AX 2012 and wanted assistance with business…

Trainer Blog

Trainer Blog: Global D365 and Salesforce training delivery

I had a great start to 2020 delivering end-user training to support a client implementing Microsoft D365 and Salesforce Lightning globally, with the initial go lives in the EMEA and APAC regions. Optimum have been involved in the project since May 2019 and I had…

Trainer Blog

Trainer Blog: Dynamics 365 project team training

The engagement usually starts with a telephone call to discuss the project team training requirement with the prospective client. Project team training takes place very early in the implementation phase and over the years, I’ve delivered training to various clients in this situation. This involves…

Trainer Blog

Trainer Blog: D365FO training for rental business

I have recently been engaged on a Microsoft Dynamics 365 training project supporting a global implementation of the Finance and Operations branch (D365FO) across all areas of the business. All D365FO training material produced by Optimum is bespoke for the client and this project has…

Trainer Blog

Trainer Blog: S/4HANA training for global retail brand

I’ve recently been working on an SAP S/4HANA training programme for an international cosmetics firm, whose transformation project also includes the introduction of C/4HANA functionality. We’ve previously worked with this retail brand on an SAP Hybris e-commerce implementation, so it’s great to be back. The…

Trainer Blog

Trainer Blog: IFS lead trainer planning

For the next couple of months I and four other trainers will be working on an IFS training project focusing on the HR, sales, contracts, supply chain management and field operations workstreams. For this project I will be engaged as the lead trainer as well…

Trainer Blog

Trainer Blog: CoreHR training for leading university

One of my longest-running project engagements, for a world top 10 university based in central London, is a great example of how projects can evolve with a client’s changing needs. I started working on this project in March 2018 creating CoreHR training documents – the…

Trainer Blog

Trainer Blog: U4BW training for intergovernmental organisation

I have recently been engaged on a project where Optimum was selected as a training partner for the implementation of Unit4 Business World Milestone 6 (U4BW) at an intergovernmental organisation based in Europe. For this engagement we worked remotely to produce training materials, utilising Optimum’s…

Trainer Blog

Trainer Blog: M-Files DMS training for accountancy firm

One of my recent engagements was a training project working with a small team of Optimum training consultants, to support the implementation of the M-Files Documentation Management System (DMS) for an accountancy firm with a large global presence. This was an exciting opportunity to work…

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