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Finance system training for a UK public service authority.

Finance system training for a UK public service authority.

Civica Financials

RapidScope®Planning & designing your training
Reference GuidesComprehensive end-user manuals
Trainer PacksLesson plans for consistent delivery
Classroom DeliveryHands-on training sessions
Project overview
  • New implementation of Civica Financials finance system.
  • Training programme provided for Civica Purchasing Web and Civica Financials Web modules.
  • Courses created for budget managers, creditors, debtors and purchasing.
  • First experience with Civica Financials, but the proven methodology provided the perfect training programme.

Chichester District Council has implemented Civica Financials as its new financial management system, rolling it out to approximately 500 end users across the authority.

After go live, though there were wide-ranging process changes within the organisation, Chichester DC recognised that it needed to improve users’ knowledge and understanding of the new system.

The council brought in Optimum, a specialist IT training consultancy, to develop and deliver specific, role-based courses for purchasing staff and budget managers. To ensure the new system was delivering the expected efficiency benefits, key processes within the Civica Financials web and purchasing modules were incorporated into the courses.

"We’re very happy with the training provided and will certainly look to use Optimum again in the future."

Helen Belenger Accountancy Services Manager

The council brought in Optimum, a specialist IT training consultancy, to develop and deliver specific, role-based courses for purchasing staff and budget managers. To ensure the new system was delivering the expected efficiency benefits, key processes within the Civica Financials web and purchasing modules were incorporated into the courses.

The training was extremely well received. Helen Belenger, Accountancy Services manager at Chichester District Council said: “The feedback on course content, the delivery, and the Optimum training consultant have all been either excellent or good. We’re very happy with the training provided and will certainly look to use Optimum again in the future.”

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