Level 1: General User

General users would have day-to-day use of the system: uploading documents, adding records to lists and recording risks. The training needs were met by a half-day introductory course for users, together with a quick card reminder.

Level 2: Team Leader

Team Leaders would have more access rights to the SharePoint system. They would be able to create new lists and libraries as required by the project. Team leaders needed an additional half-day training session to enable them to carry out the additional admin function with a more in-depth course guide. The client opted to use Optimum’s generic 2-day SharePoint administrator courseware with certain elements removed.

Optimum developed the training with two days of preparation. The first day was spent determining exact course content and obtaining client-specific relevant screenshots. The second day was spent creating the bespoke courseware and submitting it to our QA process.

Finally, the training was delivered on the client site in their training suite.