Our Remote Working Model for North American Microsoft Dynamics Projects

As a UK-based training specialist, we have designed a highly cost-effective, flexible, worldwide service which minimizes the need for overseas travel.

We are vastly experienced with using Microsoft Dynamics ERP applications, which means that we have templates in place to develop a truly bespoke training program for your organisation in a third of the usual time.

See what we can offer...

400,000+ End-users trained since 1998500,000+End-users trained since 1998

500+ Clients trained globally650+Global ERP projects supported

Delivery USA55+ERP training projects in the United States

Delivery Canada20+ERP training projects in Canada

Our remote working model explained in just 98 seconds...

“We’ll then assign a dedicated Dynamics training team who will produce the agreed training documents from our UK offices, keeping in regular contact via video conference, minimizing expenses.”

We provide flexible, tailored and cost-effective Dynamics 365 end-user training programs.

Optimum is a UK-based Microsoft Dynamics end-user training specialist, who’s designed a highly cost-effective and flexible remote working service for its international clients.

We’ve supported more than 75 ERP implementations and upgrades across multiple locations in the United States and Canada.

We are vastly experienced in using Microsoft Dynamics ERP applications, which means that we have training templates in place to develop a truly bespoke program for your organisation in a third of the usual time.

To minimize, or even eliminate, the need for overseas travel and therefore expense, we communicate by email and video conference calls and adjust our working hours in the UK to cater for any time differences.

Following the remote development of the end-user training materials, we can provide a level of delivery support to fit any scenario. At one end of the spectrum our consultants can deliver simultaneous, multi-site training with post go live floor walking support. Or we can produce detailed ‘skill the trainer’ guides so you can deliver your own training internally.

We share our knowledge and experience to train and inspire people, building confidence and competence in users of new technology.

Optimum has supported many complex Dynamics ERP implementations and upgrades across the globe.

We have 20+years of experience in understanding how these systems are used within a range of organizations and can leverage knowledge gained from many complex rollouts.

We know where the pitfalls lie and can provide expert guidance and support throughout the process at a crucial time when your internal resources are likely to be stretched.

We offer a range of training services to support the whole lifecycle of the end-user training phase, ensuring your D365 project team can focus on the core project at a crucial stage.

Every project is different and so our approach is unique to you. We can either provide a fully-managed training solution or fill the skills gap in your internal team.

Training solutions include:

  • RapidScope® – scoping your D365 training requirements
  • Development of bespoke D365 deliverables including reference guides, quick cards, trainer packs and three different eLearning options
  • Assistance with Skill the Trainer and Go-Live Support
  • D365 training delivery in the form of classroom, presentation or virtual sessions
  • Localisation and translation services for global rollouts

A few of our North American ERP clients

Dynamics 365 Training Brochure

Download our brochure to find out more about the training solutions offered by Optimum

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WHITEPAPER End-user training – an afterthought or the key to ERP success?
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WHITEPAPER Microsoft Dynamics 365 user training – settle for Task Recorder or go bespoke?
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We support every Microsoft Dynamics platform

D365 Finance & Operations

D365 Customer Service

D365 Human Resources

D365 Commerce

Dynamics 365 for Sales

D365 Business Central

Microsoft Dynamics AX

Microsoft Dynamics NAV

Benefits of using Optimum

Benefits of Optimum

Designed for you

A bespoke D365 program developed using your specific build and business processes, delivered by us or you.

Benefits of Optimum

Flexible offering

Flexibility to cherry pick which training modules are developed in-house and which to outsource.

Benefits of Optimum

Fully-prepared staff

A confident, competent workforce, ready for go-live, maximizing the return on investment.

Benefits of Optimum

Greater focus

Time for your project team to focus its attention elsewhere during the busy pre-go-live period.

Learn from the world’s most experienced team

Whilst other training providers build training teams with one-off contractors, we have a large group of permanent training consultants, who provide our ERP clients with an expert, flexible service.

meet the team

A few more of our Dynamics ERP success stories

“I felt comfortable with Optimum’s offshore model because they had done it successfully for other major companies in the US. Their references were phenomenal and it proved to be a very cost effective and efficient way of working.”


Nathan Herndon IT director

“We had absolutely no reservations about using Optimum’s offshore model because we’re a global firm that likes to utilise global expertises.”


Joe Calabrese IT supervisor

“The project was changing on a day to day basis; we had finalised the training documents and then a lot of them had to be updated, but Optimum were great at adapting to our needs very quickly.”


Mikkel Lysgaard Manufacturing Dynamics ERP project manager

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