Internal Upskill Training

Effective ERP adoption relies on more than just the system itself, it depends on skilled internal users who can train colleagues, maintain accurate learning resources, and support testing and business processes.

Optimum’s Internal Upskill Training offering helps organisations equip their teams with the knowledge, skills, and confidence to drive ERP success.

Our programme consists of five targeted training courses, designed to address the key areas of ERP implementation and ongoing user enablement:

      • ERP Trainer Delivery Readiness Course – two-day course
      • Creating & Maintaining ERP Training Materials Course – one-day course
      • Creating & Maintaining ERP eLearning Training Course – three-day course
      • UAT Readiness ERP Training Course – flexible, modular course
      • UAT Script Writing ERP Training Course – half-day course

Whether you’re building internal training capability, refreshing content post go-live, or preparing testers to validate system functionality, our courses provide practical, hands-on learning to ensure your ERP investment delivers maximum value.

Optimum offer three different courses which equip super users and key stakeholders with the practical skills and confidence needed to support colleagues and maximise system success.

ERP Trainer Delivery Readiness: Prepares super users to deliver clear, structured, and engaging classroom training. Delegates develop techniques to use training aids effectively, adapt delivery styles to different learners, and apply coaching approaches that support end users during and after sessions. Read the full course outline.

Creating & Maintaining ERP Training Materials: Provides a structured approach to producing clear, consistent, and up-to-date training content. Participants learn best practices for documenting procedures, creating step-by-step guides, and using familiar productivity tools to ensure training materials remain relevant and effective. Read the full course outline.

Creating & Maintaining ERP eLearning: Focuses on developing interactive, engaging eLearning modules. Delegates gain hands-on experience with tools such as Articulate Rise and Storyline, learning to structure lessons, embed multimedia, and maintain content that aligns with organisational processes and supports ongoing user adoption. Read the full course outline.

These courses ensure your internal training teams have the skills, confidence, and practical experience needed to create, maintain, and deliver ERP training that drives adoption and long-term success.

Successful ERP implementations rely on thorough User Acceptance Testing (UAT) to ensure the system meets real-world business needs before go-live. Optimum’s ERP UAT Training Courses prepare your teams to participate confidently and effectively in the testing process.

Our offering includes:

UAT Readiness: Equips testers to execute test scripts accurately, record results consistently, and identify issues efficiently. Delegates gain an understanding of UAT objectives, testing schedules, and system navigation, ensuring they can validate business processes with confidence. Read the full course outline.

UAT Script Writing: Teaches delegates to translate business processes into clear, structured, and repeatable test scripts. Participants learn to define preconditions, step-by-step actions, and expected outcomes, ensuring testing is consistent, auditable, and effective. Read the full course outline.

Delivered virtually or in person, these courses provide practical exercises and hands-on experience, helping organisations build competent testing teams, identify issues early, and support a smoother, more reliable ERP go-live.