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Home > Client > Victrex


Polymer global leader returns to Optimum for Dynamics AX2012 end-user training


Engineering and Manufacturing


Microsoft Dynamics AX


UK, Europe, North America, Asia

Story Type

Success Stories

Victrex plc, a world leader in high performance engineering thermoplastics, is again using IT training consultancy Optimum to support a user training programme for the UK rollout of its Microsoft Dynamics AX2012 enterprise resources system. This is phase two of a global implementation to replace a range of legacy systems. In the UK it includes Microsoft Dynamics AX2012 and Four Vision HR Plus.

In phase one in 2014, Optimum developed a role-based training template based on the first go-live for the USA that consisted of eLearning modules, reference guides, trainer packs and quick cards. Now, a team of 40 super users within Victrex’s UK operation will develop and update those training materials and then deliver training to users across the organisation.

Optimum’s brief in this phase was to provide skill the trainer sessions to equip the super users with the skills and resources to cascade the training down and also to update the lesson plans and quick cards. Its consultants are also supplementing Victrex’s internal team by developing a series of interactive eLearning modules for finance, purchasing and HR.

Joanne Harrison, Optimum’s sales director, commented: “Victrex is a good example of how we match our service to the evolving needs of the client. We’ve moved on from providing a training template and documentation for the USA, to training internal UK super users to deliver the training themselves.”

Speaking about their phase one experience with Optimum, Victrex’s L&D manager Roy Amyes said: “Our super users have been impressed with the quality of the Skill the Trainer sessions. They now feel better equipped and more confident to deliver the training themselves.”

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