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British retailer Seasalt partners with Optimum for Dynamics AX end-user training support




ERP - Microsoft Dynamics AX


UK, Europe

Story Type

Client Announcements

Seasalt, the Cornish fashion and homewares retailer, has appointed Optimum to support the design and delivery of end-user training on a new Microsoft Dynamics AX2012 ERP system.

The specialist IT training consultancy is working with Seasalt’s internal training team to design and deliver a comprehensive, job-specific, end-user training programme for eight different workstreams.

Optimum first scoped out the role-based courses and materials that needed to be created, along with detailed recommendations on the most effective way of delivering the training to both the back office and shop-based staff.

In a collaborative approach, Seasalt is taking responsibility for the majority of the training development and delivery. Optimum consultants are supplementing the internal team by providing some of the development and training for the finance, customer services and supply chain workstreams.

The family-owned fashion and homewares retailer was established in 1981. Seasalt now has 34 shops across the UK and also supplies its women’s clothing, footwear and accessories ranges to 350 other stockists including John Lewis and Fenwick department stores.

Joanne Harrison, Optimum’s sales director, said: “Seasalt is a fantastic retail brand and we’re delighted to be working alongside its team to create end-user training on their Dynamics AX2012 project.”

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