They then worked with Seasalt’s internal training team to design and deliver a comprehensive, job-specific end-user training programme for eight different workstreams including Finance, Logistics, Merchandising, Customer Services and Retail, Buying, Wholesale, and Supply Chain Management.

To ensure the training was pitched at the right level,  introductory navigation training deliverables were designed for all audiences, as well as role-specific training deliverables for individuals. All outputs were developed from the point of view of the end user and written in an easy to understand, non-technical manner using the client’s colour scheme and bespoke branding.

In a collaborative approach, Seasalt took responsibility for the majority of the training development and delivery. Optimum consultants supported Seasalt’s internal team by providing development and training across a number of workstreams.

In order to ensure longevity of the deliverables produced, Optimum provided additional training on how to update and maintain documentation, as well as high-level training recommendations based on their extensive previous experience with AX2012 training projects. With Optimum’s help, Seasalt were able to build up their internal training proficiency, thereby maximising the returns on their investment in the long term.