Mirela’s decision to use Optimum was essentially an easy one. “A lot of our people were very positive about Optimum because they could learn using written material rather than going to face-to-face training,” says Mirela.

So, during the RapidScope© phase, Optimum recommended the appropriate written deliverables, namely, trainer packs, quick cards, reference guides and eLearning. They also assisted the delivery of training with skill the trainer and classroom-based sessions. “When we chose Optimum they were very professional,” says Mirela who values professionalism and high standards.

The convenience of the eLearning modules and written materials suited her staff immensely as “they were able to refer to quick cards anytime they forgot about something.”

Once GLL went live with their new ERP system, Dynamics AX, they didn’t look back.

“Now that our project is live I am happy to say the training programme was very successful because, in just under two weeks before the system went live, we trained over a thousand members of staff all over the UK,” says Mirela.

As part of this Dynamics AX 2012 implementation, GLL also rolled out the popular ISV bolt-on, CoreHR (often referred to as a HCM system) for which Optimum also provided the end-user training.

Although Optimum had worked with other leisure centre groups before, they were mindful that every Dynamics AX system rollout is unique.

Optimum’s lead training consultant on this project said, “Working with GLL was a delight. At the end of the day it’s always rewarding to see our clients’ users gain the competence to use the system confidently to manage their workstreams more efficiently.

“I would recommend Optimum to deliver end-user training for any company implementing a new ERP system,” says Mirela.