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Home > Procurement & Invoicing System End-User Training

Procurement & Invoicing System End-User Training

Optimum design, develop and deliver bespoke end-user training solutions for a wide variety of Procurement and Invoicing ystems including resident billing and eProcurement packages.

Introduction to Procurement Invoicing Systems Training

Optimum has extensive experience in both developing and delivering end-user training solutions for procurement and invoicing systems. These systems include:

Resident Billing System

Resident Billing Systems serve to assess and manage expenditure and incoming funding for resident room allocations, helping to bring full visibility of all finances across more than one department or office.

Optimum’s training consultants can provide learning support including:

  • Developing eLearning with a complete end-to-end process, consisting of demos, guided interaction and case studies, which helps to address challenges faced by differing skill sets
  • PowerPoint presentation sessions to give an overview of new processes and address resistance to change and any questions that users may have
  • Tailored roll-out schedules, with pilot centres and floor-walking for hands-on support around system go live.
  • Developing and preparing course guidelines and delivery scripts to support in-house training teams’ course delivery
  • ‘Packaged solutions’ specifically designed around eProcurement, including concise presentation sessions and reference quick cards on processes such as requisitioning, goods receipting, approvals and reporting.

eProcurement

Electronic procurement systems replace disparate and paper-based processes, tightly integrating with finance systems where necessary and streamlining purchasing workflows.

Optimum has extensive experience in both course development and delivery of training to end-users, including:

  • Developing and preparing course guidelines and delivery scripts to support in-house training teams’ course delivery
  • ‘Packaged solutions’ specifically designed around eProcurement, including concise presentation sessions and reference quick cards on processes such as requisitioning, goods receipting, approvals and reporting.

Bespoke End-User Procurement & Invoicing Systems Training

Optimum develops training programmes that reflect the user’s perspective, analysing the degree of change and incorporating the business processes and workflows for each role group. Taking advantage of Optimum’s specialist skills and experience in delivering user focused training will ensure that your organisation achieves full value across the lifetime of the system, as users will engage with the software and adopt the new processes.

We offer a range of training services to support the whole lifecycle of the end user training phase, ensuring your project team can focus on the core project at a crucial stage. Every project is different and so our approach is unique to you. We can either provide a fully managed training solution or fill the skills gaps in your internal team.

Training solutions include:

  • Planning and design of the training programmes
  • Development of bespoke reference guides quick cards, eLearning and video tutorials
  • Delivery in the form of classroom, presentation, eLearning and remote classroom sessions
  • Administration of the training programme

Procurement & Invoicing Systems Internal Training Programme

Many organisations plan to manage the end user training programme using internal resources, as this is often seen as an inexpensive way to train staff. However, this can be a high risk and costly option if it is not planned correctly.

Using a combination of internal super users and a specialist training consultancy such as Optimum, can often provide a very successful outcome.

Optimum can ensure your identified super users / trainers have focused and scripted supporting documentation to enable them to cascade an effective Procurement & Invoicing Systems training programme to your staff at go-live. We can also develop a bespoke internal training programme for your identified super users / trainers, ensuring they are confident and fully equipped to support during go-live and business as usual.

 

Tell us about your project…

We offer experienced, professional trainers for any end-user training platform…