Resident Billing System
Resident Billing Systems serve to assess and manage expenditure and incoming funding for resident room allocations, helping to bring full visibility of all finances across more than one department or office.
Optimum's training consultants can provide learning support including:
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Developing eLearning with a complete end-to-end process, consisting of demos, guided interaction and case studies, which helps to address challenges faced by differing skill sets
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PowerPoint presentation sessions to give an overview of new processes and address resistance to change and any questions that users may have
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Tailored rollout schedules, with pilot centres and floorwalking for hands-on support around system go live.
eProcurement
Electronic procurement systems replace disparate and paper-based processes, tightly integrating with finance systems where necessary and streamlining purchasing workflows.
Optimum has extensive experience in both course development and delivery of training to end-users, including:
Developing and preparing course guidelines and delivery scripts to support in-house training teams' course delivery
'Packaged solutions' specifically designed around eProcurement, including concise presentation sessions and reference quick cards on processes such as requisitioning, goods receipting, approvals and reporting.
ITESOFT's Free.Mind
ITESOFT offers a complete suite of electronic solutions dedicated to capturing, automatically processing and managing incoming documents, including letters, invoices, checks, forms, orders and more. Their solutions can be seamlessly integrated with ERP systems.
As ITESOFT's end-user training partner, Optimum can provide:
A series of half day demonstration courses to familiarise users with the document capturing system, as well as teaching users how to set up automated templates for invoice scanning.
Fully tailored training documentation to support business-as-usual requirements, such as new joiner training.


