Out-of-the-Box AX 2012 Training Suite
Optimum have developed a generic solution aimed at organisations that are deploying Dynamics AX 2012.
Dynamics AX 2012 has over 1000 new features and enhancements, so even if you’re upgrading from earlier versions or implementing AX for the first time, users may be overwhelmed with new functionality.
This suite of blended learning will provide users with a basic understanding of the look and feel of AX 2012, understand the basic principles of working with AX 2012 and an overview of the functionality. It will include Video Tutorials, Quick Cards, User Guides and Familiarisation training. To read more about the Training Suite, click here.
Microsoft Dynamics user training for AX and CRM
Optimum's training consultants are experts in developing and delivering role-based, user focused training for Microsoft Dynamics implementations and upgrades. Our training solutions ensure that all users adopt new processes and contribute to business productivity. This enables our clients to achieve the predicted business transformation from an investment in Dynamics software.
Based upon our proven methodology, our specialist Dynamics training consultants define business requirements and develop bespoke solutions which combine best practice, training expertise and process knowledge to create a unique solution to suit your Dynamics implementation.
We can support national and international deployments using a range of training approaches including: eLearning, instructor-led training, video tutorials and virtual learning, development of courseware and reference materials, and train the trainer programmes.
Microsoft Dynamics AX
With extensive knowledge of Microsoft Dynamics and specialist training skills, Optimum’s AX training consultants design and develop role-based training solutions to enable full user adoption and return on investment from your AX system.
As user adoption specialists with extensive Dynamics system knowledge, we are able to deliver cost-effective, tailored end user training solutions which maximise the potential of your users and system throughout its lifecycle. Our user focused training solutions incorporate a range of approaches such as eLearning, classroom training, reference documentation and Train the Trainer courses.
Microsoft Dynamics CRM
Microsoft Dynamics CRM is a multi-lingual customer relationship management tool for integrating and streamlining sales, marketing and service (help desk) activities. It can be easily connected to the other Dynamics product lines, such as AX and NAV.
We've worked with a range of organisations across a number of sectors, from healthcare and charities to professional services, all of which user CRM in vastly different ways.
To find out more about our expertise in user training for CRM systems, click here.
Achieve user 'buy-in' with eLearning
eLearning can be a great approach for giving users access to training from a location and at a time that suits them - if designed in the right way. Optimum has found that this approach to training often works well for clients who have multiple offices and disparately placed staff. Our eLearning engages and challenges learners, giving them opportunities to explore processes and screens, whilst checking learning with scenarios and quizzes. Take a look at the Microsoft Dynamics AX sample!