Local government
Optimum has a ten-year track record of working with local government to support technology-based initiatives for improving services. We have worked with a range of councils including London and other metropolitan boroughs, unitary councils and district councils across the UK. We have partnered with councils to provide user focused training on a range of systems covering.
ERP / finance
Procurement
Housing systems
Care records / Case management – supporting Transforming Social Care
Content management systems for websites and intranets
Environmental management and refuse collection management
Scanning and document workflow
Document management and enterprise content management
Mobile working solutions for council planning and environmental staff
HR and payroll
Microsoft Office and other desktop applications for personal productivity.
Understanding the initiatives that drive change in local government, along with understanding the structures, working practices and constraints within the local government environment, means that we can develop user focused training programmes that meet the needs of council staff and enable project teams to achieve benefits.
Central government
Optimum has also worked with several central government departments and agencies to support a range of systems, including:
Finance at the House of Commons
Project Management and Costing at the Department for International Development
SQL and Access for research departments within Ofsted
The development of Word templates to support the work of the Office of Fair Trading.
