All public service organisations face unique challenges during the upgrade or implementation of a new ERP or finance system. The best way to achieve user adoption of this is to provide a programme of end-user training which is developed on your customised system build.
Your end users deserve job-specific training solutions which will help them achieve the maximum benefit from the new system. This should then be delivered at the right time, via a suitable method of delivery and in a way which is easily understood and supported by clear, customised training materials. More importantly, we understand that the majority of public service clients are extremely cost conscious, which is why we have developed a public service specific cost effective training solution.
Having served more than 300,000 end users worldwide since 1998, including more than 70 local authorities across the UK, Optimum has the experience to provide you with an unparalleled end-user training programme for any business system.
It costs less than you think to ensure your end users are ready for go-live. Don’t forget the training.