Optimum has a twelve-year track record of working with local government to support technology-based initiatives for improving services. We have worked with a range of councils including London and other metropolitan boroughs, unitary councils and district councils across the UK.

Local government authorities are now finding themselves under increasing pressure to maximise their efficiency from IT systems and to improve back offices processes. Changes such as a move to different or shared systems will inevitably impact the way that people do their work. Optimum's user focused training solutions provide employees with the system skills and understanding of new business processes that are key to ensuring the expected efficiency gains are achieved.

The same challenges are being faced by central government institutions, executive agencies and quangos.

Optimum has developed effective training programmes for many public sector organisations.

Our clients include:

• London Borough of Sutton

• Newcastle City Council

• London Borough of Southwark

• Department for International Development

• Southampton City Council

• Monmouthshire County Council

• Stockton Borough Council

• Ipswich Borough Council

Please find out more by downloading some of our case studies.