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Unit4 Business World (Agresso) End-User Training

Optimum is the UK’s most experienced Unit4 Business World (Agresso) end-user training consultancy, having worked globally on 300+ implementation and upgrade projects since 2003.

Introduction to Unit4 Business World (Agresso) Training

Unit4 Business World (formerly Agresso) enables organisations to replace disparate third-party and internal systems with a complete and integrated, role-focused ERP solution.

Optimum specialise in providing Unit4 Business World (Agresso) end-user training solutions for businesses around the world.

These end-user training programmes have included both implementations and upgrades to the latest version, Unit4 Business World Milestone 6 and beyond.

Some of our key Unit4 Business World (Agresso) training projects have involved:

  • Assisting transition to new processes and electronic workflow for accountants, budget holders and requisitioners with tailored classroom sessions, surgeries and workshops
  • Developing training materials including reference guides, quick cards, trainers packs and presentations
  • Producing eLearning modules for remotely-based finance and project management staff, including providing a fully-managed hosted portal to support the maintenance of the eLearning and associated quizzes
  • Post implementation reviews, usually occurring around 6 months after go live, that involve updates to learning documentation to reflect process changes

Bespoke End-User Unit4 Business World (Agresso) Training

Are you looking to maximize the investment in your Unit4 Business World (formerly Agresso) system by offering end-user training?

Well you’ve come to the right place – Optimum is the UK’s most experienced U4BW training consultancy.

End-user training is key to realising the expected business benefits from your Unit4 Business World (Agresso) system. Optimum provides flexible, tailored and cost effective training solutions to ensure that your end users are confident, capable and contributing to positive change throughout the lifetime of your new ERP system.

Since 2003, we have designed bespoke, innovative training programmes for over 300 implementations and upgrades of Unit4 Business World ERP (formerly Agresso) systems, across a wide-variety of different industries.

Bespoke training deliverables such as reference guides and quick cards are created for your end-users, whereas trainer packs including delivery guides can be created for internal training teams, providing a valuable resource for your in-house provision post-implementation.

Training can then be delivered across a variety of different platforms including classroom delivery, presentations, video tutorials and eLearning modules. However, we actively encourage our clients to cater for the training delivery phase in-house, allowing them to engage with internal resources and access these experienced and confident trainers for post go-live business-as-usual training. In this instance, Skill the trainer sessions are available to help organisations to build internal training capability by equipping identified super users and internal training teams with the right delivery skills, tools and role-based process knowledge to ensure effective results.

Unit4 Business World (Agresso) Internal Training Programme

Many organisations plan to manage the end user training programme using internal resources, as this is often seen as an inexpensive way to train staff. However, this can be a high risk and costly option if it is not planned correctly.

Using a combination of internal super users and a specialist training consultancy such as Optimum, can often provide a very successful outcome.

Optimum can ensure your identified super users / trainers have focused and scripted supporting documentation to enable them to cascade an effective Unit4 Business World (Agresso) training programme to your staff at go-live. We can also develop a bespoke internal training programme for your identified super users / trainers, ensuring they are confident and fully equipped to support during go-live and business as usual.


Contact us today to find out how we can support the end-user training phase of your Unit4 Business World (Agresso) project.

Unit4 Business World (Agresso) Reporting Courses

As part of our comprehensive range of business as usual solutions, Optimum also offers a number of tailored reporting courses to enable you to consolidate your skills in Unit4 Business World (Agresso) ERP systems.

Our training consultants can develop training sessions utilising your system build and therefore your data. The courses available are:

  • Excelerator Basics – 2 day

This course is designed for Agresso users who want to use Agresso Excelerator. Starting with the basics of an Excelerator report, participants will learn a range of commands and techniques to maximise their reporting capability.

  • Excelerator Advanced – 1 day

This course is designed for advanced Agresso users who want to create server-based Excelerator reports. Starting with an introduction to the mechanics of server-based reporting, participants will learn how to convert Excelerator reports into server-based reports, including report-splitting and emailing.

  • Balance Tables – 1 day

This course is designed for advanced Agresso users who want to create server-based Excelerator reports. Starting with an introduction to the mechanics of server-based reporting, participants will learn how to convert Excelerator reports into server-based reports, including report-splitting and e-mailing.

  • Enquiry, Browser & Analyser – 1 day

This course is designed for Agresso users who need to extract information from anywhere in Agresso. Starting with a Simple Enquiry, participants will explore the reporting functionality provided by the Agresso Browser.

Generic Key User Training Courses for Unit4 Business World (Agresso)

Optimum has developed a suite of key user courses for Unit4 Business World (Agresso). These courses are aimed at people who will be involved in implementing Agresso and want to get some hands-on experience and understanding of the system.

The course will aim to give an overview of the system, key concepts and terminology, and key screens using a generic Business World (Agresso) build.

The course will not advise or discuss how best to implement Unit4 Business World (Agresso) for any specific organisation, but will rather give delegates enough understanding of the system in order to most effectively engage in subsequent discussions about implementation.

Courses include:

  • Introduction to Unit4 Business World (Agresso)
  • General Ledger
  • AP (Accounts Payable)
  • AR (Account Receivable)
  • PCB (Project Costing & Billing)
  • Fixed Assets
  • Budgets
  • HR & Payroll

Unit Business World (Agresso) eLearning Example

Optimum has developed a variety of eLearning solutions for various modules within the Unit4 Business World (Agresso) ERP system. Below is an interactive example, built using Adobe Captivate:


Success Stories
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We offer experienced, professional trainers for any end-user training platform…

A few of our Unit4 Business World training clients...


We couldn’t have done this without Optimum; they got us through the whole process and made it work. It was a very demanding, pressured six month project but they reacted smoothly to the mass of changes and fitted in with whatever we needed, moving resource around and doing whatever it took to deliver.

Terry Gardener
Agresso Training Manager

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Optimum are a pleasure to work with. They’re approachable, flexible and responsive.

They communicate very openly and in my experience they always have the client’s long term interests at heart.

Richard Blundell
Global IT Programme Director

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We now have access to good materials that are a basis for ensuring that users have the necessary knowledge to undertake their work. We would definitely use Optimum for our training support requirements in the future.

Lester Woollard
Finance Systems Manager

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