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SAP End-User Training

Our end-user training programmes have supported organisations with SAP ERP implementations and upgrades across the world. This role-based offering is available for all versions of SAP systems.

Introduction to SAP Training

The SAP ERP application supports the essential functions of business processes and operations, with tailored, industry-specific functionality. The SAP ERP system covers finance, human capital management, operations and corporate services.

Changing or upgrading an ERP system such as SAP will have a big impact on your organisation. Unless you make sure that your users know how to use the application in the most effective way, you won’t achieve a full return on your investment. We are experts in end-user training for enterprise applications such as SAP. We not only understand the way the system works but also how to best train your staff. By using a mixture of tools and methods, Optimum’s training consultants have built up the relevant expertise to help ensure your workforce adopts the new software and business processes.

This makes us the perfect training partner for your SAP implementation or upgrade project.

Bespoke End-User SAP Training

Optimum is experienced in developing customised, blended learning solutions for organisations using SAP covering Supply Chain Management, CRM, Financial Management, HR and Human Capital Management, Supplier Relationship Management, Product Lifecycle Management and Business One.

We develop training programmes that reflect the user’s perspective by analysing the degree of change and incorporating the business processes and workflows for each role group. Taking advantage of our specialist skills and experience in delivering user-focused training will ensure your organisation achieves full value across the lifetime of the system, as users engage with the software and adopt the new processes.

We offer a range of training services to support the whole lifecycle of the end-user training phase, ensuring your project team can focus on the core project at every crucial stage. Every organisation is different and so our approach is unique to you. We can either provide a fully-managed training solution or fill the skills gap in your internal team.

Training solutions include:

  • Training needs analysis
  • Planning and design of the training programmes
  • Development of bespoke user reference guides, quick cards, eLearning & video tutorials
  • Delivery in the form of classroom, presentation, eLearning & remote classroom sessions
  • Administration of the training programme
  • Localisation and translation services for global rollouts

SAP Internal Training Programme

Many organisations plan to manage the end-user training programme using internal resources, as this is often seen as an inexpensive way to train staff. However, this can be a high risk and costly option if it is not planned correctly.

Using a combination of internal super users and a specialist training consultancy such as Optimum, can provide a very successful outcome.

Optimum can ensure your identified super users / trainers have focused and scripted supporting documentation to enable them to cascade an effective SAP training programme to your staff at go-live. We can also develop a bespoke internal training programme for your identified super users/trainers, ensuring they are confident and fully-equipped to support during go-live and business-as-usual.

SAP eLearning Example

Optimum has developed a variety of eLearning solutions for SAP ERP systems. Below is an interactive example, built using Camtastia:



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We offer experienced, professional trainers for any end-user training platform…