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Oracle JD Edwards End-User Training

Our end-user training programmes have supported Oracle JD Edwards ERP implementations and upgrades across the world. This role-based offering is available for all versions of both JD Edwards EnterpriseOne and JD Edwards World systems.

Introduction to Oracle JD Edwards Training

Oracle’s JD Edwards solution provides a large portfolio of business processes spanning distribution and manufacturing management, financial management, human capital management and project management.

With greater personalisation and web-based windows which cosmetically appear different in newer releases of JD Edwards EnterpriseOne 9.3, our training solutions enable users to make the most of the improved functionality without relying upon  IT support staff to create interactive reports.

We are experts in end-user training for the implementation and upgrades of ERP systems such as JD Edwards, as well as business-as-usual (BAU) refresher solutions.

As a single platform solution, it’s important that all end-users understand their role within system process and the impact of inaccurate or inefficient use upon KPI’s and outputs.

Bespoke End-User Oracle JD Edwards Training

Optimum develops training programmes that reflect the user’s perspective, analysing the degree of change and incorporating the business processes and workflows for each role group. Taking advantage of Optimum’s specialist skills and experience in delivering user focused training will ensure that your organisation achieves full value across the lifetime of the system, as users will engage with the software and adopt the new processes.

We offer a range of training services to support the whole lifecycle of the end user training phase, ensuring your project team can focus on the core project at a crucial stage. Every project is different and so our approach is unique to you. We can either provide a fully managed training solution or fill the skills gaps in your internal team.

Training solutions include:

  • Training needs analysis
  • Planning & design of the training programmes
  • Development of bespoke user reference guides quick cards, eLearning & video tutorials
  • Delivery in the form of classroom, presentation, eLearning & remote classroom sessions
  • Administration of the training programme
  • Localisation and translation services for global rollouts

 

Oracle JD Edwards Internal Training Programme

Many organisations plan to manage the end user training programme using internal resources, as this is often seen as an inexpensive way to train staff. However, this can be a high risk and costly option if it is not planned correctly.

Using a combination of internal super users and a specialist training consultancy such as Optimum, can often provide a very successful outcome.

Optimum can ensure your identified super users / trainers have focused and scripted supporting documentation to enable them to cascade an effective Oracle JD Edwards training programme to your staff at go-live. We can also develop a bespoke internal training programme for your identified super users / trainers, ensuring they are confident and fully equipped to support during go-live and business as usual.

 

Contact us today to find out how we can support the end-user training phase of your Oracle JD Edwards implementation/upgrade project.

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Download our brochure to find out more about the training solutions offered by Optimum.

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We offer experienced, professional trainers for any end-user training platform…

A few of our clients...

testimonial

We recently supported the Oracle JD Edwards ERP upgrade for Ibstock Brick in the UK and the business clearly understands the importance of providing staff with accurate and engaging training. We are delighted to be back on board once again with Glen-Gery (part of the Ibstock Brick Group).”

Joanne Harrison
Optimum Sales Director

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testimonial

The Optimum team responded quickly to meet tight timescales. Training the everyday users how to work with the new system is fundamental to the successful achievement of our business transformation objectives.

Carly Baker
Business Change Team Leader

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testimonial

We created training courses and materials before delivering the courses. We also recently updated both the reference guides, quickcards and trainer packs for the system roll out in the US and Canada.

Joanne Harrison
Optimum Sales Director

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