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NetSuite ERP End-User Training

NetSuite’s ERP system is used by thousands of organisations to manage their business needs. We’ve supported hundreds of ERP implementation and upgrade projects with tailor-made end-user training programmes to help businesses get the most from their investment.

Introduction to NetSuite End-User Training

NetSuite is the world’s most deployed cloud Enterprise Resource Planning (ERP) solution, used by more than 40,000 organisations across 160+ countries.

Implementing or upgrading an ERP system such as NetSuite will have a huge impact on any organisation. However, unless you make sure that your users know how to use the application in the most effective way, you won’t achieve a full return on your investment.

As ERP end-user training specialists, we understand exactly what’s required to design, produce, organise and deliver effective training. We know where the pitfalls lie and we provide expert guidance and support throughout the process at time when your resources are likely to be stretched. This makes us the perfect training provider for your Netsuite ERP implementation or upgrade project, as well as business-as-usual (BAU) refresher solutions.

Optimum is experienced in developing customised, blended learning solutions for organisations using Netsuite ERP covering Financial Management, Order Management, Production Management, Supply Chain Management, Procurement, Warehouse & Fulfilment and HCM.

Bespoke End-User NetSuite Training

We are experts in designing, developing and delivering end-user training programmes for enterprise applications such as NetSuite ERP. We not only understand the way the system works but also how to best train your staff. Through using a mixture of tools and methods in dynamic project environments, Optimum training consultants have gained valuable expertise for you to employ.

We offer a range of training services to support the whole life-cycle of the end-user training phase, ensuring your project team can focus on the core project at every crucial stage. Every project is different and so our approach is unique to you. We can either provide a fully-managed training solution or fill the skills gap in your internal team.

Training solutions include:

  • Planning & design (scoping) of the end-user raining programmes
  • Development of bespoke user reference guides, quick cards, eLearning and video tutorials
  • Development of trainer packs to ensure consistent delivery throughout multiple training sessions
  • Delivery in the form of classroom, presentation, eLearning and remote classroom sessions
  • Skill-the-Trainer sessions to help up-skill your in-house team
  • Post go-live floor-walking support
  • Administration of the training programme
  • Localisation and translation services for global rollouts

NetSuite Internal Training Programme

Many organisations plan to manage the end-user training programme using internal resources, as this is often seen as a cost-effective way to train staff. However, this can be a high-risk and costly option if it is not executed correctly.

Using a combination of internal super users and a specialist training consultancy such as Optimum, can provide a very successful outcome.

Optimum can ensure your identified super users / trainers have focused and scripted supporting documentation to enable them to cascade an effective NetSuite training programme to your staff at go-live. We can also develop a bespoke internal training programme for your identified super users / trainers, ensuring they are confident and fully equipped to support during go-live and business-as-usual.

ERP eLearning Example

Optimum has developed a variety of eLearning solutions for various different ERP systems. Below is an interactive example, built using Adobe Captivate:


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We offer experienced, professional trainers for any end-user training platform…