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Infor End-User Training

Our end-user training programmes can support global implementations and upgrades of Infor systems. This role-based offering is available for all versions of Infor including the latest releases of Infor LN, Infor M3 & Infor Lawson.

Introduction to Infor Training

Changing or upgrading an ERP system such as Infor will have a big impact on your organisation. Unless you make sure your users know how to use the application in the most effective way, you won’t achieve a full return on your investment. Optimum are experts in end-user training for enterprise applications such as LN, M3 and Lawson. We not only understand the way the systems work but also how to best train your staff.

By using a mixture of tools and methods, Optimum’s training consultants have the relevant expertise to help ensure your workforce adopt the new software and business processes properly.

This makes us the perfect training partner for your Infor implementation or upgrade. As well as these key milestones, we also provide a variety of business-as-usual (BAU) training services, catering for technical system and process changes, new personnel and refresher training courses.

Our training solutions extend to the following parts of the Infor suite of ERP solutions:

Infor LN is a uniquely versatile system that delivers everything complex product manufacturers need in a standard, packaged ERP. This system originates from the Baan ERP system which Optimum also produced training programmes for. This system is used in complex manufacturing industries.

Infor M3 is a comprehensive ERP solution designed for companies that make, move, or maintain products. The system is primarily aimed at process manufacturing and consumer goods industries.

Infor Lawson is a comprehensive ERP suite designed to improve the efficiency and effectiveness of key organisational functions in the areas of financial management, human capital management, procurement, and analysis. Prior to Infor purchasing Lawson, Optimum also had a variety of experience in training the Lawson ERP system. The Infor Lawson system is used by service-based industries such as healthcare, public sector, retail, professional, and financial services.

Customised End-User Infor Training

Optimum develops training programmes for users of Infor that reflect their way of working, incorporating the business processes and workflows for each role group.

Taking advantage of Optimum’s specialist skills and experience in delivering user-focused training will ensure your organisation achieves the full value of the system across its lifetime, as users engage with the software and adopt the new processes.

We offer a range of training services to support the whole life-cycle of the end-user training phase, ensuring your project team can focus on the core project at every crucial stage. Every organisation is different and so our approach is unique to you. We can either provide a fully-managed training solution or fill the skills gap in your internal team.

Training solutions include:

  • Training needs analysis
  • Planning and design of the training programmes
  • Development of bespoke user reference guides quick cards, eLearning and video tutorials
  • Delivery in the form of classroom, presentation, eLearning and remote classroom sessions
  • Administration of the training programme
  • Localisation and translation services for global rollouts


Infor Internal Training Programme

Many organisations plan to manage the end-user training programme using internal resources, as this is often seen as an inexpensive way to train staff. However, this can be a high-risk and costly option if it is not planned correctly.

Using a combination of internal super users and a specialist training consultancy such as Optimum, can provide a very successful outcome.

We can ensure your identified super users/trainers have bespoke documentation to enable them to cascade an effective Infor training programme to your staff at go-live and business-as-usual.

Tell us about your project…

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Download our brochure to find out more about the training solutions offered by Optimum.

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We offer experienced, professional trainers for any end-user training platform…