Accurately defining the user training project using our user focused and role-based training requirements analysis – train the right people in the right way on the right processes

Minimising the time and maximising the effectiveness of any training and documentation development by utilising our full library of customisable materials and our learning technologies expertise

Gaining employee engagement and support for new technologies and processes with professional trainers and effective user communications

Driving long-term success with our performance support materials including Quick Cards and online eReference materials

Demonstrating value using our learning checkpoint system and job application evaluation methodology.

Template library – leading to rapid development of business-specific and process-driven documentation for all major enterprise applications

eLearning development methodology – software development approach to creating cost-effective but engaging eLearning

Learning portal – a cost-effective, flexible and simple to manage solution for deploying process guides, Quick Cards, eLearning courses and eReference materials

Training administration database – automatically schedule and re-schedule, email joining instructions and confirmations, and report on attendance

Client portal – instant access to information about the training project including training schedules and reports, training consultant schedules and contact details, all documentation for review or use, frequently asked questions and more. To find out more about how the client portal works, view this short video.

User communications plan – mapping stakeholders, content and channels to the project plan to produce a map for delivering effective communications to ensure user buy-in.