Introduction to Case Management Systems Training
As part of the transformation and personalisation agenda, health and social care institutions are increasingly switching from legacy, paper-based processes to integrated, electronic workflows.
Coupled with the strain on resources to deliver back office efficiency, Optimum’s user-focused training programmes empower users with the knowledge to improve and maintain their productivity levels.
We have supported several local authorities with roll-outs of both adult and children case management solutions, ensuring a cost-effective training solution is implemented alongside with a sustainable business-as-usual support mechanism.
Our experience developing training for Case Management Systems includes:
- Highly tailored classroom courses, reflective of the different users’ specific roles including typical, real-life scenarios
- A full administration and reporting system to handle course bookings and schedules
- Electronic quizzes and eLearning material, which staff can complete to test their knowledge before their training course
- Bespoke one-day courses for specific types of cases such as 16+, disabled or fostered children