22 February 2012
We asked our training consultants to give us their opinions on the significant factors currently influencing user training solutions. These are a selection of some of the ones mentioned.
The...
Posted by Sam Markham
25 November 2011
Many organisations spend considerable sums of money implementing a system and training end-users at go-live, without putting in to place an ongoing strategy for knowledge retention and...
Posted by James Webb
7 October 2011
Optimum has been working with Kingston Business School throughout 2011 to research and explore the challenges around training needs analysis and the delivery of ‘end-user...
Posted by Christina Torrington
6 September 2011
Tips to ensure that Train the Trainer approaches don’t result in failure by James Webb.
Cascade training – also known as “Train the Trainer” is often seen as an...
Posted by James Webb
19 August 2011
Discovering the powerful capabilities of Microsoft SharePoint by Optimum's training consultant Geof.
Why choose SharePoint?
Organisations frequently use Microsoft SharePoint as...
Posted by Geof Hillier
9 August 2011
Overcoming challenges in outsourcing IT services by Sam Markham.
The IT outsourcing industry is hugely profitable - a study from Oxford Economics has shown that the IT outsourcing...
Posted by Sam Markham
29 July 2011
Making a smooth transition to Microsoft Office 2010 by Optimum's training consultant Kevin.
Microsoft Office 2010 is a great example of how much desktop software has evolved in recent...
Posted by Kevin Davies
25 July 2011
New research into training for ERP systems implementation is recommending that a different, more comprehensive approach is needed to the way employees are trained to avoid potentially costly...
Posted by Christina Torrington
20 July 2011
Taking the mystique out of Microsoft Excel VBA by Maggie.
Most Microsoft Excel experts have experimented with recorded macros to automate repetitive tasks. The challenge of the Excel...
Posted by Maggie Hill
12 July 2011
Make your daily processes in Microsoft Word simpler with a template development workshop by Maggie.
Lots of people use Microsoft Word to produce letters and reports with little or no...
Posted by Maggie Hill
8 July 2011
Microsoft Excel or Access? Make sure you are using the right application by Maggie.
Are you struggling to manage large amounts of data in Excel? Maybe you are using lots of complicated...
Posted by Maggie Hill
8 July 2011
Using eLearning to train end-users by Rosemarie.
Approaches to training and technology-supported learning have changed significantly over the past 11 years that I have been working for Optimum. The...
Posted by Rosemarie Brown
