24 July 2012
Optimum's Jodie highlights some of the key points that will help to ensure the successful scheduling and administration of a large training project. How to plan and schedule a user training...
Posted by Jodie Reading
3 July 2012
Optimum's Microsoft Office trainers Tanya and Mark share their experiences of working with more advanced aspects of PowerPoint. The capabilities of PowerPoint Microsoft PowerPoint has a large range...
Posted by Anonymous
1 June 2012
Optimum's James Webb shares his advice on how to keep user skills as up to date as your technology. The biggest barrier to making the most out of your investment in systems is your users. This...
Posted by Anonymous
16 April 2012
How do you identify the most effective user training programme for your organisation, particularly with budgets and resources under pressure? Optimum’s Sarah Kirk offers the following advice....
Posted by Anonymous
22 February 2012
We asked our training consultants to give us their opinions on the significant factors currently influencing user training solutions. These are a selection of some of the ones mentioned. The 'learner...
Posted by Anonymous
25 November 2011
Many organisations spend considerable sums of money implementing a system and training end-users at go-live, without putting in to place an ongoing strategy for knowledge retention and further...
Posted by Anonymous
7 October 2011
Optimum has been working with Kingston Business School throughout 2011 to research and explore the challenges around training needs analysis and the delivery of ‘end-user training’....
Posted by Anonymous
6 September 2011
Tips to ensure that Train the Trainer approaches don’t result in failure by James Webb. Cascade training – also known as “Train the Trainer” is often seen as an inexpensive...
Posted by Anonymous
19 August 2011
Discovering the powerful capabilities of Microsoft SharePoint by Optimum's training consultant Geof. Why choose SharePoint? Organisations frequently use Microsoft SharePoint as their document...
Posted by Geof Hillier
9 August 2011
Overcoming challenges in outsourcing IT services by Sam Markham. The IT outsourcing industry is hugely profitable - a study from Oxford Economics has shown that the IT outsourcing industry in the UK...
Posted by Anonymous
29 July 2011
Making a smooth transition to Microsoft Office 2010 by Optimum's training consultant Kevin. Microsoft Office 2010 is a great example of how much desktop software has evolved in recent years...
Posted by Anonymous
25 July 2011
New research into training for ERP systems implementation is recommending that a different, more comprehensive approach is needed to the way employees are trained to avoid potentially costly...
Posted by Anonymous
20 July 2011
Taking the mystique out of Microsoft Excel VBA by Maggie. Most Microsoft Excel experts have experimented with recorded macros to automate repetitive tasks. The challenge of the Excel recorder is...
Posted by Maggie Hill
12 July 2011
Make your daily processes in Microsoft Word simpler with a template development workshop by Maggie. Lots of people use Microsoft Word to produce letters and reports with little or no training as it...
Posted by Maggie Hill
8 July 2011
Microsoft Excel or Access? Make sure you are using the right application by Maggie. Are you struggling to manage large amounts of data in Excel? Maybe you are using lots of complicated lookups and...
Posted by Maggie Hill
8 July 2011
Using eLearning to train end-users by Rosemarie. Approaches to training and technology-supported learning have changed significantly over the past 11 years that I have been working for Optimum. The...
Posted by Anonymous
